MediZues Privacy Policy

Last modified: 31 October 2023

Table of Contents

• Introduction
• Table of Contents
• Children Under the Age of 18
• Information We Collect About You and How We Collect It
  • Information You Provide to Us
  • Information We Collect Through Automatic Data Collection Technologies
• Third-Party Use of Cookies and Other Tracking Technologies
• How We Use Your Information
• Disclosure of Your Information
• Choices About How We Use and Disclose Your Information
• MediZues Does Not Sell User Data
• Accessing and Correcting Your Information
• Requesting and Deleting Your Data
• Your State Privacy Rights
• California Residents’ Privacy Rights
  • Other California Privacy Rights
• Remaining Completely Anonymous is Not Possible
• MediZues Keeps Your Data Secure
  • We Comply with HIPAA
  • Be Proactive in Protecting Your Information
• Changes to Our Privacy Policy
• Contact Information
• Opting Out
  • I am a MediZues customer and I want to opt-out.
  • I want to opt-out of tracking via cookies or web beacons.

Introduction

Zues Software Inc. (“Company,” “MediZues,” “Us,” or “We”) respects your privacy and personal information and is committed to protecting your privacy and personal information through our compliance with this Privacy Policy.

This policy describes the types of information we may collect from you or that you may provide when you visit our Website, available at www.medizues.com (our “Website”) and our and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On our Website available at www.medizues.com.
• In email, text, and other electronic messages between you and MediZues.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by MediZues or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Users may visit www.medizues.com without revealing any personal information. However, should you choose to provide MediZues with personal information via this Website, it may be necessary to provide your information to our agents and representatives to respond to user inquiries, or as otherwise deemed appropriate. Data maintained by MediZues will be stored and processed in the United States.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using the MediZues Website or submitting information to us, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at admin@medizues.com.

Residents of certain States may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

California residents may have additional rights regarding the collection and sale of their personal information. Please see California Residents’ Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”);
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners, employers, or health plans.

Information You Provide to Us

The information we collect on or through our Website may include:

• Registration and account information. You must have an account to use the Website. To create an account, you may need to provide Personal Information, such as your name, date of birth, group number, member number, email address, and a password. You may also provide other optional information, such as your address, so we can send you rewards.
• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Information you provide while using the Website. We collect information you provide through the Website. For example, when you submit information in a questioner or community forums or otherwise interact with other users, the Website will collect the information you provide in such submissions, including any Personal Information.
• Correspondence. Records and copies of your correspondence (including email addresses), if you contact us.
• Making Payments. When you make payments through the Website, you may need to provide financial account information, such as your credit card number, to our third-party service providers. We do not collect or store such information, though we may receive summary information about a transaction that does not include credit card or bank account numbers.
• Information you provide to customer support. We may collect Personal Information through your communications with our customer support team.
• Location information from Your mobile device. We may collect and store your precise location information if your device settings are enabled to send it to us. Collection of this information may improve the provision of the Website.
• Your Responses. Your responses to surveys that we might ask you to complete for research purposes.
• Search Queries. Your search queries on the Website.
• Transaction Details. Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

Like many other online services, the Website collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Visit our opt-out page, available at medizues.com/opt-out or email us at admin@medizues.com for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. When we associate such information with Personal Information, we will treat the combination as Personal Information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include, without limitation, the following:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit MediZues, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

By using the Website, you are authorizing us to gather, parse, and retain data related to the provision of the services offered on this Website.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To facilitate and improve our Services.
• To communicate with you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account or subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at admin@medizues.com. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Internal and Website-Related Usage. We use information, including Personal Information, for internal and service-related purposes and may provide it to third parties to allow us to facilitate the Website. We may use and retain any data we collect to provide and improve any of our services.

Communications. We may send email to the email address you provide to us or push notifications to your mobile device if they are enabled on your device to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.

Marketing. We may use information, including Personal Information, to provide online advertising on the Website and to send push notifications with information we think may be useful or relevant to you.

Aggregate Data. We may anonymize or aggregate data collected through the Website and use it for any purpose.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction, for any purpose, including for marketing purposes.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, vendors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MediZues’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by MediZues about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any legal obligation, court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use, available at www.medizues.com/terms-of-use and other agreements, including for billing and collection purposes.
• To enforce or apply our Agent Terms and Conditions of Service, available at www.medizues.com/terms-of-service and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect and defend the rights, property, or safety of MediZues, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes, unless we have your permission.

We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Website. For example, we partner with organizations that can provide educational information about health conditions, and we may provide information, including Personal Information, to them, so they can provide you with relevant information. When we provide protected health information to such vendors, we require that they sign a business associate agreement limiting their use and disclosure of such information. We also may need to provide information, including Personal Information, to facilitate reward fulfillment.

Displaying to Other Users. The content you provide to the Website may be displayed on the Website. For example, other users of the Website may be able to see some information about you when you post to public areas of the Website by using the community and sharing features. We are not responsible for the privacy practices of the other users who will view and use the posted information.

Displaying or Disclosing to Health Plans. The information you provide to the Website may be displayed on the Website or otherwise disclosed to the health plans and health plan sponsors connected to your account. Your health plans and health plan sponsors (including their staff) may have access to your account information, including your Personal Information. We are not responsible for the privacy practices of the others who will view and use the information through the Website.

Marketing. We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to other data collected by the Website to enable the delivery of online advertising on the Website, or otherwise facilitate transmittal of information we think may be useful or relevant to you.

Legal and Similar Disclosures. We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.

With Your Permission. We may also disclose your Personal Information with your permission.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing us at admin@medizues.com.
• Promotional Offers from MediZues. If you do not wish to have your contact information used by MediZues to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to admin@medizues.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to MediZues as a result of a product purchase, warranty registration, product service experience or other transactions.
• Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing us at admin@medizues.com

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see California Residents’ Privacy Rights and Your State Privacy Rights for more information.

MediZues Does Not Sell User Data

MediZues is not paid by anyone for any data. In California, however, the laws define “sale” broadly to include the sharing of personal information in exchange for anything of value. If you opt in to our use of targeting cookies and web beacons, this use may be considered a “sale” of personal information under that specific California law. For specific information on your data rights as a resident of California, see California Residents’ Privacy Rights.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at admin@medizues.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use, available at www.medizues.com/terms-of-use, our Agent Terms and Conditions of Service, and our Information Security Policy, available at www.medizues.com/information-security-policy.

Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Requesting and Deleting Your Data

To request a summary of your data, email us at admin@medizues.com. The data you will receive as part of this request includes the contact information that you input on the site, questionnaire answers, web-form entries, emergency contact information, messages you sent to your other users, and other personal data.

Additional data which we maintain includes email interactions with our help desk, which is stored on your email system. You may also request this information by writing to admin@medizues.com.

Please visit our opt-out instructions page, available at medizues.com/opt-out to request to delete the above data or opt out of MediZues services. Some data will be maintained as allowed by law or required by our retention policy.

You may reach out to us at admin@medizues.com if you need additional help. We will only comply with a request for deletion of your data if we can verify your identity. There is usually no charge. In exceptional circumstances, we may charge a reasonable fee after discussing the fee with you.

Please note that if you’ve subscribed to our Services, we may retain some of your data for an extended period based on applicable data retention laws.

Requirements:

• You must provide sufficient and accurate details that allow us to understand, evaluate, and respond to your request.
• Only you or your authorized representative may make a request on your behalf. You may also make a request on behalf of your minor child depending on the applicable laws.
• We reserve the right to deny information requests that are unduly burdensome as allowed by law.
• You must provide sufficient, accurate information that allows us to reasonably verify your identity or status as an authorized representative.

If you have any questions about your rights, want to exercise them, or want to appeal our response to your request, please email us at admin@medizues.com.

We will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge you different prices or rates, impose penalties, or provide a different quality of service.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, read the Section below titled California Residents’ Privacy Rights.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Data portability.
• Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please visit our opt-out page, available at medizues.com/opt-out or email us admin@medizues.com. To appeal a decision regarding a consumer rights request email us at admin@medizues.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request by emailing us at admin@medizues.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

California Residents’ Privacy Rights

This Section on California Privacy Rights only applies to California residents and, for California residents, supplements the MediZues Privacy Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act (“CPRA”) of 2023.

The CCPA and the CPRA are California laws that provide its residents with certain rights over information about them, including notice about the categories of personal information we have collected from them in the preceding twelve months and the purposes for which the information is used or disclosed, and correction of personal information.

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA’s scope, like:
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
  • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

The following Sections outline the data that is Processed by us, as well as the purpose for collection, and the categories of sources of such information:

• Information We Collect and How We Collect It
• How and Why We Use Your Information
• Interactions Between You and Your Healthcare Provider
• Disclosure of Your Information
• Your Choices About Our Collection, Use, and Disclosure of Your Information

The data referenced above may fall in certain defined categories under the CCPA and CPRA. Accordingly, we may have collected:

• A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
• B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
• C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
• D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
• F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
• G. Geolocation data. Physical location or movements.
• H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information.
• I. Professional or employment-related information. Current or past job history or performance evaluations.
• J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
• K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

The information that we have disclosed in the past 12 months and the recipients of the information are described above, in the Section titled “How and Why We Use Your Information?” The information that we may have shared in the past 12 months falls into the following personal information categories under the CCPA and CPRA:

• Identifiers.
• Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
• Protected classification characteristics under California or federal law.
• Commercial information.
• Biometric information.
• Internet or other similar network activity.
• Geolocation data.
• Sensory data.
• Sensitive Personal Information.
• Professional or employment-related information.
• Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99)).

As noted in the Section titled How We Use Your Information, our “sale” of information (including sale of information about consumers under the age of 16) consists of the disclosure of your information for targeted advertising purposes, and we aren’t paid by any Third Party for any data. The information that we may have “sold” (for purposes of the CCPA and CPRA) in the past 12 months falls into the following personal information categories under the CCPA and CPRA:

• Identifiers.
• Commercial information.
• Internet or other similar network activity.

California residents have the right to know what information we have about them.

California residents can request certain information about what we have Processed over the past twelve months. Once we receive and verify your consumer request, we can provide the following information:

• The specific pieces of personal information we collected about you.
• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting that personal information.
• The categories of Third Parties with whom we shared that personal information.
• Whether we disclosed your personal information for a business purpose and the personal information categories that each category of recipient obtained.

We will verify your identity by matching the information you provide with information that we maintain about you or via biometrics. You also have the right to request that we correct personal information about you if it is found to be inaccurate. To make such a request, please email admin@medizues.com.

You can “opt out” and request that we delete your data. You can request that we delete your data as described in the Requesting and Deleting Your Data Section of this Privacy Policy or emailing us at admin@medizues.com. Once your request is received and verified (by matching the information you provide with information that we maintain about you), we’ll move forward with the process of deleting your information in line with our legal requirements and retention policy. We cannot fulfill a deletion request and need to retain your information if the data is necessary to:

• Comply with applicable laws, including but not limited to, the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.) and information covered by the California Confidentiality of Medical Information Act.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Provide you services, take actions reasonably anticipated within the context of our ongoing business relationship, or otherwise perform our contract with you.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

As noted above, you may opt out of the “sale” of personal information about you by withdrawing your consent to accept cookies used for advertising here. Our Platform is also designed to implement a do-not-sell privacy preference requested via a global privacy control.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email admin@medizues.com.

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.

Remaining Completely Anonymous is Not Possible

When you sign up for an account on MediZues, we do not ask you for your full name. You may pick any name or “nickname” which will identify you in the system. You will need to provide an email address so that we can verify you, keep your account secure and so we can communicate with you. You can choose an email that does not include your name, but you should be aware that in some jurisdictions emails may be “personal data,” “personally identifiable information” or “sensitive personal data” in certain circumstances.

Even though we try to limit the kinds of information you must provide to us as discussed above, it is very difficult to be truly “anonymous” when you use any app or the internet.

MediZues Keeps Your Data Secure

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

We apply industry standards and strive to apply best practices to prevent any unauthorized access and disclosure. Internet-based services carry inherent security risks, but our systems infrastructure, encryption technology, operation and processes are all designed, built, and maintained with your security and privacy in mind.

MediZues has an experienced team of data security professionals whose job it is to make sure we use secure technology to protect your data. We have security staff who test internal security at MediZues to try and anticipate threat actors and security staff that act defensively and build processes and infrastructure to prevent incidents and attacks. We have numerous robust security practices such as:

• All the messages are secure and encrypted by 256-bit encryption.
• Our servers are distributed across multiple data centers for optimal security and protection.
• Our browsing encryption system (SSL) follows modern best practices.
• Our databases are encrypted and scrambled rendering them useless in the unlikely event that they are stolen or inappropriately retrieved.
• We have robust monitoring and alerting systems and procedures in place that include both automated systems and humans.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

We Comply with HIPAA

We provide our services to health insurance agents subject to HIPAA, and when we process “protected health information” as defined by HIPAA on behalf of them, we are acting as a “business associate” to them as regulated by HIPAA. Therefore, we must adopt and maintain appropriate physical, technical, administrative, and organizational procedures to safeguard and secure the protected health information we process. We also may not access, use, or disclose the protected health information except as permitted by health plans and health plan sponsors, you, and/or applicable law. We strive to protect the privacy of the Personal Information the Website processes and to avoid inadvertent disclosure.

By using the Website or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Website or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at admin@medizues.com.

Be Proactive in Protecting Your Information

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

For your own security, keep the following in mind:

• Phishing: This is a type of online identity theft or account hacking. We will never request your login information or credit card information in any non-secure or unsolicited communication. You should always be diligent when you are asked to provide your account information and make sure it is in our secure system.
• Third-Party links: Our Website may contain links to a Third-Party website or service. We do not control Third-Party websites, and do not have control over their privacy policies and terms of use. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that Third Party or of their privacy and security policies or practices.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at admin@medizues.com.

To register a complaint or concern, please email us at admin@medizues.com.

All of your privacy rights can be exercised by obtaining the applicable forms. You may obtain any of the forms by:

• Contacting us at admin@medizues.com.
• Accessing our website at https://medizues.com and going to the Privacy Practices link, available in the website’s footer.

Opt-Out Page

Opting Out

I am a MediZues customer and I want to opt-out.

If you have a MediZues account and wish to completely opt-out of MediZues’s services:

• Email us at admin@medizues.com.

We will send a confirmation to the email address on your account once your request is processed.

I want to opt-out of tracking via cookies or web beacons.

To manage your cookie preferences, including tracking by third parties, please follow this link: https://medizues.com/opt-out.

To clear strictly necessary cookies or cookies that you opted into previously, you can clear all cookies from this site using your browser. For instructions please see https://www.aboutcookies.org/how-to-delete-cookies/

Note: If you used a different browser (such as on another device) to visit this site, you’ll need to clear cookies on each browser.