Update July 11, 2024

Hello everyone,

I have some good news. We received clarification on what the issue was that caused CMS to pause our access. For a while there I didn’t know what was up. We are working to make the corrective adjustments necessary to meet all guidelines and terms of service.

After talking to a handful of our agency partners, and discussing with the dev team, there is a solid chance that MediZues either adds to, or pivots completely, its business model.

“V2” (version 2) as we’re calling it, business model would be for MediZues to help agencies get their own BEQ API, and then build them their own instance and interface around it, similar to the UI/UX of MediZues. Agencies would use it internally for themselves and their agents.

There are some advantages of V2:

1. Gives agencies complete control over their API.
2. More customizability of their interface & functionality. Syncing w other systems more intimately.
3. Lower costs over time. No cost to agents in the agency.

There are a number of details that we need to figure out on our end before we make a decision like this, but my question to you is:

If you’re an agency, would this appeal to you?

If you’re a solo agent, would you be ok with your agency helping you monitor your book of business?

Let me know what you think, happy to hear your input.

Best regards,

Evan MacGuffie

Update June 29, 2024

Hello everyone,

Good news: we’re making progress. Over the past week we’ve identified a path to reconciliation (rekindling access to CMS and having MediZues function like before). 2 paths actually.

I have a very important meeting on monday. Should be good.

Side note: There were 3 huge obstacles that almost killed MediZues during the year it took to develop the platform. If there are insurance gods out there, they like MediZues. Heck – I even paid them tribute in the name!

I’ll keep y’all posted. Have a good weekend.

Best,

Evan MacGuffie 

Update June 21, 2024

Hello everyone,

I’m pleased to share that we are making progress with MediZues. After a two-week period of uncertainty, we have finally received a response, and I can confirm that things are moving forward.

While I would love to provide a more detailed update, I must keep the involved parties anonymous and avoid sharing incomplete information at this time. Rest assured, I will update you with an ETA as soon as possible.

If you have any questions or need to discuss anything, please feel free to reply to this email.

I appreciate your patience and hope the end of this month doesn’t surprise you!

Gosh, we need this thing back!

Best regards,

Evan MacGuffie

Update June 13, 2024

Hello everyone,

There has not been much movement on our end. We did have a productive correspondence with CMS last Friday and are currently awaiting another response, which will provide a timeline for when we’ll be back up and running.

Communication from CMS has been less than ideal, so I don’t have much more information to share at this time. This is essentially an “update that there’s no update.”

I anticipate that we’ll hear back within the next week, but I can’t make any guarantees. Rest assured, I will keep everyone informed and do my best to get MediZues back to normal as soon as possible.

As always, if you need anything, please reply to this email.

Best regards,

Evan MacGuffie 

June 5, 2024

Hello everyone,

Update for you regarding MediZues:

Good news: We solved the malfunction that came up last week.

More news: Last Friday May 31, our API access to CMS for 2025 came under review and it was paused for the time being. No warning, no prior communication. Shit happens, we’ll get through it.

Unfortunately, I don’t have an ETA on when this will resolved – however I’m confident that this pause is temporary and our access will resume in the next coming weeks. Reason being, there are carriers that this happened to on May 31 that are experiencing the same thing. Our use case has not changed since we were first granted access in 2023, and our compliance & security has been squeaky clean the entire time.

Fortunately, we’ve had the past 8 months to demonstrate that through MediZues, unwanted MA plan changes have decreased which has resulted in fewer complaints to Medicare and therefore less investigation costs incurred by the carriers.

Regarding billing, subscriptions, and free trials:

• I paused everyone’s billing last Thursday May 30 when issue #1 arose. This means that the elapsed time has not counted towards your subscription.
• All billing will remain paused until we get back to normal.
• This is an inconvenience and I will make it up to you guys, so:
  • Monthly subscriptions: You’ll get an extra 2 weeks free once we’re back to normal.
  • Yearly subscriptions: You’ll gan an extra 1 month free once we’re back to normal.
• If you recently started your paid subscription and want a refund, totally understandable. Just reply to this email stating such. But if you’re willing to hang on for a little bit, we’ll give you the extra time ^ above.
• Free trialers: your free trial will be extended for the days that our service was down.

It’s been a helluva journey for MediZues so far and I appreciate those that have joined us along the way. Your support, feedback, and enthusiasm have meant the world to me and the team.

I look forward to restoring service back to normal and we are doing everything in our power to make that happen as soon as possible.

As always, reach out if you want to talk.

Sincerely,

Evan MacGuffie